Return & Refund Policy
Transparent Policies. Professional Service. Customer Satisfaction.
📌 Digital Services
Cloud Digital Media provides digital marketing services including Google Ads, Meta Ads, SEO, Lead Generation, Website Development, Landing Pages, Social Media Marketing and Consultation Services.
🔄 Return Policy
Since all services provided are digital in nature, they cannot be physically returned once work has commenced.
💰 Refund Eligibility
- Duplicate payment made accidentally.
- Service not started due to our fault.
- Unable to deliver the purchased service.
- Approved refunds are processed within 7–10 business days.
❌ Non-Refundable Services
- Google Ads Setup
- Meta Ads Setup
- Campaign Management Fees
- SEO Services
- Website Development
- Landing Page Design
- Consultation Charges
- Advertising Spend Paid to Platforms
🤝 Client Responsibilities
Clients must provide accurate information, creatives, approvals, and business details required to execute campaigns efficiently. Delays caused by missing information are not eligible for refunds.
📈 Performance Disclaimer
Marketing results depend on multiple factors including budget, competition, audience behavior, market conditions, and website performance. Specific results cannot be guaranteed.
Clients may request cancellation of recurring services with a minimum notice period of 7 days before the next billing cycle. Charges for work already completed remain applicable.
📞 Contact Information
Cloud Digital Media
Email: clouddigitalmedia4@gmail.com
Website: www.clouddigitalmedia.xyz
